FAQs

Arnold's Home Improvement

Have a home improvement-related question? We have the answer. Check out these FAQs and give us a call today for more information!

  • Are you licensed?

    Yes, Arnold's Home Improvement is fully licensed and insured. We are also an EPA-certified lead contractor in both Ohio and Michigan, ensuring we meet the necessary regulatory requirements for all of our home improvement projects, from walk in shower installation to roof repair.

  • What does it mean to be an EPA-certified lead contractor?

    Being an EPA-certified lead contractor means our employees who handle lead-based paint have received proper training and certification through an accredited state program. This training gives us specialized knowledge about properties with lead-based paint. For example, according to the EPA, lead-based paint can be found in 87% of homes built before 1940, but this figure decreases to 24% for homes built between 1960 and 1978.

    We use this training and experience to adhere to established guidelines for renovation project notifications, pre-renovation education, work practices, and record keeping when dealing with lead-based paints. If you're looking for bath remodelers and are worried about lead, we're here to help!

  • What is significant about Arnold's Home Improvement winning the 2011 Better Business Bureau's Torch Award?

    Winning the 2011 BBB Torch Award is a significant achievement for Arnold's Home Improvement. This prestigious award recognizes ethical companies in Northwestern Ohio and Southeastern Michigan that demonstrate trust, honest advertising, transparency, and commitment to their promises. Our entry was evaluated by an independent panel of business and community leaders, highlighting our dedication to ethical business practices as a reliable roofing and bathroom contractor.

  • Are you and your employees insured?

    Yes, Arnold's Home Improvement carries $2 million in general and professional liability insurance, as well as worker's compensation insurance. For added peace of mind, all of our employees have undergone criminal background checks.

  • How many years have you been in business?

    Arnold's Home Improvement has been serving customers for 35 years. We started as Arnold's Roofing in 1990 and have since expanded our services to become a comprehensive home improvement company.

  • What is your process for making home improvement projects go smoother?

    We've developed a unique 7-point value home improvement implementation process to ensure smooth project management and communication. This systematic approach helps us manage projects efficiently and provides homeowners with peace of mind throughout the renovation process.

  • Is it true that you do not require payment until I am 100% satisfied with my project?

    For most jobs, we do not require any upfront payment or deposit. Payment is due only after you are completely satisfied with our work, ensuring your peace of mind and our commitment to quality.

  • Do you belong to professional associations?

    Yes, Arnold's Home Improvement is actively involved in several professional organizations. We maintain an A+ Better Business Bureau rating, hold Atlas Pro Plus Platinum Level Contractor and Owens Corning Preferred Contractor status, and are members of various trade associations including the Professional Remodelers Organization and local chambers of commerce.

  • Is your office staffed? What are your hours of operation?

    Our full-time office is staffed Monday through Friday, from 8:00 AM to 5:00 PM. Our professional and knowledgeable staff is available to assist with scheduling free estimates, answering questions, and addressing any other inquiries you may have.

  • Tell me about your home improvement estimators.

    Our estimators are experienced professionals, many of whom have progressed through various roles within our company. They undergo extensive field training and complete Owens Corning's Top of the House program. Our owner, Jason Arnold, maintains his expertise by completing at least 30 hours of continuing education every three years.

  • Are you licensed?

    Arnold's Home Improvement maintains full licensing and insurance coverage. We hold EPA-certified lead contractor credentials in both Ohio and Michigan, which means we comply with all regulatory requirements for home improvement work.

  • What does it mean to be an EPA-certified lead contractor?

    As an EPA-certified lead contractor, our staff members who work with lead-based paint have completed required training and earned certification through accredited state programs. We follow established protocols for project notifications, pre-renovation education, proper work practices, and documentation when working with lead-based paints.

  • What is significant about Arnold's Home Improvement winning the 2011 Better Business Bureau's Torch Award?

    The 2011 BBB Torch Award represents a major accomplishment for Arnold's Home Improvement. This distinguished award honors ethical businesses in Northwestern Ohio and Southeastern Michigan that exemplify trust, honest advertising, transparency, and reliability. An independent panel of business and community leaders evaluated our submission, underscoring our commitment to ethical business standards.

  • What services do you offer?

    Here is a partial list of services we offer: 

    • Bathroom Remodeling 
    • New roofs
    • Roof repairs 
    • New window installation and replacement
    • Siding installation and replacement 
    • Gutter installation and replacement 
    • Insulation 
    • Storm damage consulting and repair 

  • Who is invited to attend our free, no-hassle project estimate appointment?

    We recommend that all decision makers be present at your project estimate appointment. Typically, everyone has some sort of input or information to add about the project.

  • How long will the free, no-hassle project estimate appointment take?

    On average, project estimates take 60 minutes to complete. Please note, however, that we understand the investment that is involved with your project and are willing to spend as much time as needed to answer all your questions. 


    *Standard projects include roofing, windows, gutters, siding, and insulation. Special projects, like new garages, home additions, kitchen remodeling, etc., will need plans to be developed and may require a down payment.