Arnold's Home Improvement Logo

Job review from in Port Clinton, OH 43452 on 03/10/20

Overall Rating:

4  out of 5
Our Overall Service

Generally did a good job. We weren't able to do the work right after contacting the company initially due to death of our daughter-in-law and having our granddaughters living with us for awhile. We received several calls about when we would be ready to do the work. The company was willing to work with our time frame.

Call Representative

The lady calling us to set up appointments was very good. 

Sales Process

Gentleman was very pleasant and knowledgable. He gave me an ititial estimation which had cost for replacing items that didn't need replaced: vanity, cupboards, medicine chest, & toilet.he reworked the estimation for only work we wanted done. He made good suggestions on colorof bathtub & surround to match our toilet.

Our Installation Crew

The edge piece for the tub wasn't ordered for the initial installation so we had to wait for it to come in which took several weeks. No extra flooring was left to fill the gap left when the edge piece was missing at first installation The second Installation man had to make it work using trim which doesn't look as good as it could have. Otherwise the installation crew seemed friendly and very knowledgable. I was very pleased that the installation process took fewer days than projected so we didn't lose the use of our bathroom for more than 1 day.

The Cleanup Process

The installation crew did a great job of cleaning up after themselves inside of the house & were very careful to not track all over the hallway floor. We did find a couple of nails on the garage floor where the cutting was done after the crew left.

What made you choose our company:

Our bathroom had needed remodeling for awhile. I didn't know who would be a good reputable company in the area to do the work. I saw your presentation at the Walleye Festival and contacted the company.


We serve the following areas

Our Locations:

Arnolds Home Improvement
1770 Tremainsville Rd
Toledo, OH 43613