I used them in 2012 to replace some windows and the sliding door onto my rear deck. Then in 2013 I used them to replaced floor to ceiling windows on either side of my front door. Total window height is about 10 feet. I also replaced the last sliding picture window in the house. Both times the work was done quickly and professionally. Both times I have received follow up calls to check on my satisfaction with their work and to make sure that all was well. In 2014, I called them about a potential problem with my sliding deck door. A technician looked over the door, explained that what I thought was a problem was actually a matter of adjustment, and then made the adjustment while showing me how to do it, should the need arise in the future. I was not charged for this service call. I have already received a call from them this month to see if I need any service on the products they have installed and to see if I potentially have any projects lined up for this summer. Needless to say, I would use them again in a heart beat.
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